10 Essential Online Tools You Should Be Using

APRIL 16, 2013

Check out a slew of apps to streamline a range of functions, including project management, customer service, social media, and email.

Evernote

Is your workflow stuck in the past? Check out the following tools to make your business more efficient:

1. Manage and collaborate more easily: Blossom

Blossom lets you drag to-do items from one list to another in an intuitive way, using an interface that feels like rearranging Post-it notes on a whiteboard.

Blossom is an easy way to track the progress of personal projects, bigger projects, and really anything that comes to mind.

2. Streamline social media: Buffer

Trying to remember what you want to post–or, worse, flooding your social-media stream with updates–can be the bane of your (and your followers’) social-media existence. Buffer lets you add links, photos, videos, etc. to a queue and automatically schedule them for publishing on Twitter, Facebook, and LinkedIn. You can publish time-critical updates right on time and space out less time-sensitive updates.

Plus, you can use Buffer’s analytics to make smarter scheduling decisions. There are iPhone and Android apps as well as a great browser extension.

3. Take awesome notes: Evernote

Unless you’re this guy, you probably need a note-taking app. Evernote is arguably the best, with apps for almost every platform and the ability to sync seamlessly across almost all devices.

And it has great search functionality to let you find what you’ve written.

4. Replace forms and tickets: Help Scout

It may be easier for you, but your customers don’t like opening tickets or filling out forms to get the help they need. Help Scout lets customers send emails that you receive as easy-to-handle tickets in a separate, shared inbox. Responding is still easy for you, and you can organize and analyze queries, complaints, etc.

5. Test and improve calls to action: Hello Bar

Hello Bar is a well-designed tool that lets you place a bar at the top of your website that directs visitors anywhere you want.

Sounds simple, right? The power of Hello Bar is its built-in analytics and A/B testing tool. Test which messages resonate best with your customers and let Hello Bar do the hard work.

To continue reading, click here.

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