Thursday, May 23, 2013 2:00 PM – 3:00 PM EDT
B2B and B2C customers have come to expect 24×7 online access to customer service and support processes from their supplier partners. This session explains how customers have consistently realized improved customer service, reduced costs and increased revenues from launching E-Commerce and Mobile solutions using SmarterCommerce.
You will learn how E-Commerce and Mobile initiatives deployed in just weeks with SmarterCommerce to provide the following online capabilities using almost any device including PCs, iPads, iPhones and other tablets and smartphones:
-Real-time item availability and order placement with customer-specific pricing
-Order status, order history, favorite lists
-Multi-company, currency, language and website capabilities to support global requirements
-Learning search and navigation for improve product search and increase order conversion
-Content management system integration to manage website content
-Online payments against outstanding AR invoices
Objective 1: Learn about the key business drivers prompting JD Edwards customers to invest in E-Commerce and Mobile
Objective 2: Understand the specific process improvements and efficiencies possible from E-Commerce initiatives
Objective 3: View live demo of features/functionality for B2B and B2C E-Commerce with JD Edwards EnterpriseOne
To register, click here.