An excellent article by Stephen Jannise, ERP Market Analyst from SoftwareAdvice.com.
Excerpt - “Motivation, flexibility, and direct management must all be present if a lean environment is going to be sucessful. When workers are assuming more responsibilities than ever before, management must start taking a more personable and inspirational approach to labor management. If workers are asked to stop functioning like machines and start thinking critically, they must be treated differently as well.”
Read the entire article here….